Privacy Policy
1. Information We Collect
We collect information you provide directly to us when you:
- Create an account or start a trial
- Generate PPWR compliance dossiers
- Subscribe to our services
- Contact our support team
This may include your name, email address, company name, payment information, and packaging specifications you submit to generate dossiers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Generate your PPWR compliance dossiers
- Process your payments and subscriptions
- Send you service updates and marketing communications (with your consent)
- Respond to your questions and support requests
- Detect and prevent fraud or security issues
3. Data Storage and Security
Your data is stored securely using industry-standard encryption and security practices. We use:
- Encrypted database connections (SSL/TLS)
- Secure password hashing (bcrypt)
- Secure session management
- Regular security audits and updates
We retain your data for as long as your account is active or as needed to provide you services.
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors (Stripe), email service providers, and hosting providers who help us operate our service
- Legal Requirements: When required by law or to protect our rights
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
To exercise these rights, please contact us at the email address below.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze site traffic and usage patterns
We use analytics services (Google Analytics, Plausible) to understand how our service is used. You can control cookies through your browser settings.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.
8. Children's Privacy
Our service is not intended for children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Last Updated: November 6, 2025